Refund policy

If you are not completely satisfied with your purchase for any reason, and would like to receive a refund, please contact us. Please allow 1-2 weeks from the shipping date for your account to be credited and 1-2 billing cycles for the credit to appear on your credit card statement.

Please note the RETURN POLICY above to receive proper refund or credit.

If an item(s) were shipped incorrectly (i.e. wrong item or size), Kimes Ranch will gladly issue a full refund for the purchase price including the shipping cost. Kimes Ranch will send a return shipping label for any such error on our part.

Kimes Ranch will not be liable for any ordering errors made by the customer. However, if an error is made, just let us know, we will do our best to accomodate you.